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Xtraview installations are two decoders linked to one another. It allows a second viewing point to watch its own channels independently from the fist decoder, at the cost of a relatively small access fee.

Decoders are linked together by way of a “heartbeat”. The heartbeat is sent from the primary decoder to the secondary decoder every 30 seconds.

The primary decoder will talk to no other secondary decoder and the secondary decoder will listen to no other primary decoder.

If the secondary decoder loses the heartbeat for more than 30 minutes, it will stop showing video and audio until the heartbeat is restored.

The heartbeat is sent from, and received by, RF ports via the normal RF cable.
For this reason, XtraView decoders need special RF ports and not all decoders can be used in an XtraView network.

The RF cable carrying the “heartbeat” can also be used to carry video and audio as well as relayed remote commands.

What are the Primary and Secondary decoder roles? In an XtraView network the primary decoder is the one which sends the “heartbeat” and the secondary is the one that needs to receive it in order to continue functioning. These roles need to be assigned when you activate the network. Both decoders need to be independently connected to the satellite and have their own activated smartcards. There is no difference in the functionality of a decoder because it is a primary or a secondary decoder. There are however some important points to remember when deciding which decoder will be the primary and which one the secondary : 1. The SD PVR does not have the hardware capability to generate heartbeats (or relay remote commands), but it does have the capability of receiving it – so it can only serve as a secondary decoder. 2. The primary decoder will not lose services when the link between the decoders is broken. So if a decoder is to be taken on holiday, it should be selected as the primary. 3. A break in heartbeat for whatever reason, disables the secondary decoder, so to avoid losing recordings when you are not home, it is safer to use the HD PVR as primary.“

DStv Smart LNB

The DStv Smart LNB has been specially designed and manufactured for DStv to meet the growing needs of our non-commercial installations. It is not suitable for Multiple Unit Dwellings (like complexes and apartments).MultiChoice recommends the DStv Smart LNB for all DStv Explora and most XtraView installations (when installed in a Single Unit Dwelling, ie. where customers make use of their own satellite dish).

From a technical viewpoint, the DStv Smart LNB combines the features of a DStv Switch into a single UniCable LNB and offers a single cable solution for distribution of multiple satellite signals.

Smart LNB LMX500

Smart LNB LMX501

Model LMX500 - has 24 user bands, 4 UniCable outputs and 2 Universal outputs.

Model LMX501 – has 30 user bands, 3 UniCable outputs and 1 Universal output.

However if you still have a twin Lnb dish , or living in a complex with a communal dish system, a smart switch can be used.

Smart Switch

Get three independent DStv viewing environments under one subscription

MultiChoice has now made it possible for customers to watch different live TV shows in three separate rooms at the same time. DStv customers can now connect three decoders, using MultiChoice’s XtraView service. The good news is you only pay one subscription fee plus an R85 Access Fee for each XtraView connection (so 2 x R85).DStv customers must use a DStv Explora decoder as their primary decoder, and then link any combination of Exploras or DStv HD decoders in this three decoder arrangement.

Important Information

  • The decoders, which can be used when linking 3 together in XtraView, are a combination of the DStv Explora and the DStv HD Decoder. The primary decoder in this XtraView set-up MUST be a DStv Explora.
  • The decoders, which can be used when linking 2 together in XtraView, are a combination of 11 series single view decoders, DStv HD Decoder, SD PVR, HD PVRs (all models) and the DStv Explora.
  • The recommended installation for XtraView set-ups is a DStv Smart LNB together with an 80cm satellite dish.
  • When linking decoders in XtraView, all decoders get all the channels a customer is subscribed to. Example: if a customer is subscribed to DStv Premium and DStv Indian, they’ll get all those channels on all decoders.
  • Each decoder operates independently. Example: if a customer rents a movie on a PVR in their XtraView set-up, it will only be available for viewing on that one decoder. Similarly, recordings made on one decoder will only be accessible on that decoder.

Two independent viewing environments:

If a customer wants to watch different live TV shows in two separate rooms at the same time, they can connect two decoders through XtraView and pay an R85 Access Fee.